Prefer cable connections over wireless connections, and Wi-Fi connections over mobile data connections.ĭon’t forget to restart your modem and update your router. Check your Internet connectionĪnd make sure you have a stable wireless, cable, or mobile data connection. General Solutions to Fix Zoom Installation Issuesīefore we dive into platform-specific troubleshooting solutions, here are a few general methods that you can use irrespective of the platform or OS you’re trying to install Zoom on. If the issue persists, use the navigation menu below to go to the solutions specific to the platform you’re using: And this is exactly where this troubleshooting guide comes in.įirst, check the generation troubleshooting solutions. Unfortunately, finding the right solution to quickly fix the problem is not that obvious.
